Peran Strategis Informatika Manajemen dalam Mendorong Transformasi Digital: Sebuah Tinjauan Sistematis Literatur

Dhimas Tribuana; Novalinda Puspita Ayu; Abu Said Uddin; Andi Firdania; Andi Dewi Haryanti Agustan; Muhammad Rusli

doi:10.64476/jtbc.v1i2.11

Penulis

Dhimas Tribuana Akademi Sekretari Manajemen Indonesia Publik, Makassar, Indonesia.
Novalinda Puspita Ayu Akademi Sekretari Manajemen Indonesia Publik, Makassar, Indonesia.
Abu Said Uddin Akademi Sekretari Manajemen Indonesia Publik, Makassar, Indonesia.
Andi Firdania Akademi Sekretari Manajemen Indonesia Publik, Makassar, Indonesia.
Andi Dewi Haryanti Agustan Akademi Sekretari Manajemen Indonesia Publik, Makassar, Indonesia.
Muhammad Rusli Akademi Sekretari Manajemen Indonesia Publik, Makassar, Indonesia.

DOI:

https://doi.org/10.64476/jtbc.v1i2.11

Kata Kunci:

Transformasi digital, governance, kapabilitas digital, artificial intelligence, UKM, keberlanjutan

Abstrak

Transformasi digital (TD) menjadi salah satu isu strategis paling krusial dalam manajemen organisasi modern, baik di sektor publik maupun swasta. Penelitian ini menggunakan pendekatan Systematic Literature Review (SLR) berbasis pedoman PRISMA 2020 untuk menelaah 45 artikel ilmiah yang terbit antara 2006 hingga 2025. Analisis dilakukan untuk mengidentifikasi pola besar, kontribusi utama, celah penelitian, serta arah riset ke depan dalam konteks TD. Hasil sintesis menghasilkan lima kluster utama: (1) Governance & Alignment sebagai fondasi tata kelola digital yang menjamin keselarasan strategi, (2) Kapabilitas Digital & Dynamic Capabilities sebagai enabler kinerja dan inovasi, (3) Artificial Intelligence & Generative AI sebagai pendorong inovasi sekaligus tantangan etis, (4) Sektor Publik & Smart Governance dengan fokus pada nilai sosial, transparansi, dan legitimasi kebijakan, serta (5) UKM & Sustainability yang menekankan adaptasi konteks, keterbatasan sumber daya, dan resiliensi jangka panjang. Model konseptual yang dihasilkan menegaskan bahwa keberhasilan TD tidak hanya ditentukan oleh adopsi teknologi, tetapi juga interaksi antara tata kelola, kapabilitas, orientasi nilai, dan konteks sosial-ekonomi. Penelitian ini berkontribusi pada literatur dengan memberikan kerangka integratif lintas kluster, serta implikasi bagi praktik manajemen dan kebijakan publik. Temuan ini diharapkan dapat menjadi acuan akademisi, praktisi, dan pembuat kebijakan dalam mengembangkan strategi TD yang inklusif, adaptif, dan berkelanjutan.

Unduhan

Data unduhan belum tersedia.

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